Terms of Service

Last Updated: January 1, 2024

Quick Summary: By using GoSpinny, you agree to these terms. Free 7-day trial, then auto-billing. Cancel anytime via email. No refunds for used time, but you keep access until month-end. We use Stripe for secure payments.

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Starbitech ("Company," "we," "us," or "our") concerning your access to and use of the GoSpinny website (gospinny.com) and related services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use the Service.

2. Eligibility

You must be at least 13 years of age to use GoSpinny
If you are under 18, you must have parental or guardian consent
You must provide accurate and complete registration information
You must not be prohibited from using the Service under applicable laws

3. Account Registration

3.1 Account Creation

Free users can use basic features without registration
Premium features require account creation
You are responsible for maintaining account security
You must not share your account credentials
You must notify us immediately of any unauthorized access

3.2 Account Termination

You may delete your account at any time via the contact form
We reserve the right to suspend or terminate accounts for violations
Terminated accounts may result in loss of data

4. Subscription Plans and Pricing

4.1 Free Plan

Access to basic spin wheel features
Up to 20 items per wheel
Advertisements displayed
No credit card required

4.2 Premium Plans

We offer the following Premium subscription plans:

Monthly Plan: $9.99/month

Yearly Plan: $59.99/year (equivalent to $4.99/month, saving 50%)

Premium Features Include:

Up to 100 items per wheel
No advertisements
Unlimited cloud saves
Export to CSV/Excel
Premium color schemes and themes
Priority customer support

5. Free Trial and Billing

5.1 7-Day Free Trial

IMPORTANT: When you sign up for a Premium plan, you receive a 7-day free trial. You will NOT be charged during the trial period.

After 7 days, your subscription will automatically convert to a paid subscription and you will be charged the applicable subscription fee.

To avoid charges, you must cancel BEFORE the 7-day trial ends.

5.2 Automatic Renewal

Subscriptions automatically renew at the end of each billing cycle
Monthly plans renew every month
Yearly plans renew every year
You will be charged automatically unless you cancel
Renewal charges occur on the same date each period

5.3 Payment Processing

All payments are processed securely through Stripe.

We do NOT store or have access to your credit card information. All payment data is handled by Stripe, a PCI-DSS compliant payment processor.

By subscribing, you authorize Stripe to charge your payment method for the subscription fee.

5.4 Payment Methods

Credit cards (Visa, Mastercard, American Express)
Debit cards
Other methods supported by Stripe

5.5 Failed Payments

If a payment fails:

We will attempt to charge your payment method up to 3 times
You will receive email notifications of failed payments
If payment fails after 3 attempts, your Premium subscription will be automatically downgraded to the Free plan
You will lose access to Premium features immediately
You can reactivate by updating your payment method

6. Cancellation Policy

6.1 How to Cancel

You can cancel your Premium subscription at any time using one of the following methods:

Method 1 (Recommended): Email Cancellation

Send an email to starbiztech@gmail.com
Use our Contact Form
Include your account email and reason for cancellation
We will confirm cancellation within 48 hours

Method 2: Stripe Customer Portal

Cancel directly through Stripe's billing portal
Access via link in your subscription confirmation email
If you cancel via Stripe, please notify us via email so we can update our records

6.2 Effect of Cancellation

IMPORTANT: You retain Premium access until the end of your billing period

If you cancel on January 15th but paid for January 1-31, you keep Premium until January 31st
No refunds for partial months - you've already paid for the full month
After the billing period ends, you will be downgraded to Free plan
Your data will be retained, but Premium features will be disabled

6.3 Cancellation During Trial

If you cancel during the 7-day free trial, you will NOT be charged
You will immediately lose Premium access
No refund necessary as you were not charged

7. Refund Policy

NO REFUNDS FOR TIME ALREADY USED

We do NOT provide refunds for any subscription fees already paid and for time periods where you had access to Premium features.

7.1 Refund Eligibility

NO refunds for partial months: If you cancel mid-month, you will NOT receive a refund for the remaining days
NO refunds for unused features: Even if you didn't use all Premium features
NO refunds for service dissatisfaction: Please use the 7-day trial to evaluate the service

7.2 Exception: Billing Errors

Refunds may be issued ONLY in cases of:

Duplicate charges due to technical error
Unauthorized charges (must provide proof)
We charged you after confirmed cancellation

To request a refund for billing errors, contact us at starbiztech@gmail.com with evidence.

7.3 Future Billing

When you cancel, future charges will stop
You will NOT be billed for the next period
Your Premium access continues until the current period ends

8. Payment Responsibility and Liability

WE ARE NOT RESPONSIBLE FOR PAYMENT PROCESSING ISSUES

All payments are processed through Stripe. We are NOT responsible for:

Payment processing failures
Declined transactions
Fraud or unauthorized charges on your payment method
Disputes with your bank or credit card company
Currency conversion fees
International transaction fees
Any issues arising from Stripe's service

For payment issues, you must contact Stripe directly or your bank/card issuer.

8.1 Stripe Terms

By using GoSpinny Premium, you also agree to Stripe's Terms of Service: stripe.com/legal

8.2 Fraud Protection

Stripe provides fraud protection and secure payment processing. However, you are responsible for:

Keeping your payment information secure
Monitoring your account for unauthorized charges
Reporting suspicious activity immediately

9. Acceptable Use Policy

You agree NOT to:

Use GoSpinny for illegal purposes
Upload offensive, harmful, or inappropriate content
Attempt to hack, reverse-engineer, or compromise the Service
Use automated tools (bots) to access the Service
Resell or redistribute the Service
Spam or harass other users
Violate intellectual property rights
Use the Service to conduct fraudulent activities

Consequences of Violations

Immediate account suspension or termination
No refund for paid subscriptions
Legal action if necessary
Reporting to law enforcement for illegal activity

10. Intellectual Property

10.1 Our Rights

GoSpinny name, logo, and branding are owned by Starbitech
All code, design, and content are protected by copyright
You may not copy, modify, or distribute our intellectual property

10.2 Your Content

You retain ownership of items you add to wheels
By using cloud save, you grant us license to store and display your content
We may use anonymized/aggregated data for analytics

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE"

We make NO warranties, express or implied, including but not limited to:

Fitness for a particular purpose
Merchantability
Non-infringement
Uninterrupted or error-free operation
Accuracy or reliability of results

Use at your own risk. We do not guarantee that GoSpinny will meet your requirements or that results will be truly random (though we use industry-standard randomization).

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Starbitech and its owners, employees, and partners shall NOT be liable for:

Any indirect, incidental, special, or consequential damages
Loss of profits, data, or business opportunities
Damages arising from use or inability to use the Service
Damages from fraud, payment issues, or third-party services (like Stripe)
Damages from decisions made based on wheel results

Our total liability is limited to the amount you paid us in the past 12 months, or $100, whichever is less.

13. Indemnification

You agree to indemnify and hold harmless Starbitech from any claims, damages, losses, or expenses (including legal fees) arising from:

Your violation of these Terms
Your use of the Service
Your violation of any third-party rights
Any content you submit to the Service

14. Modifications to Service and Terms

14.1 Service Changes

We may modify, suspend, or discontinue any feature at any time
We may change pricing with 30 days notice for existing subscribers
We are not liable for any modifications or discontinuations

14.2 Terms Changes

We may update these Terms at any time
Changes will be posted with updated date
Significant changes will be notified via email
Continued use after changes = acceptance of new Terms

15. Governing Law and Disputes

15.1 Governing Law

These Terms are governed by the laws of [Your State/Country], without regard to conflict of law provisions.

15.2 Dispute Resolution

For disputes under $10,000, you agree to informal negotiation first
Contact us at starbiztech@gmail.com to resolve disputes
If unresolved, disputes will be settled by binding arbitration
You waive the right to class action lawsuits

16. Contact Information

For questions, concerns, or support regarding these Terms or the Service:

Starbitech
Email: starbiztech@gmail.com
Contact Form: gospinny.com/contact

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

18. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Starbitech regarding the Service.

By using GoSpinny, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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