Privacy Policy
Last Updated: January 1, 2024
Quick Summary: We respect your privacy. We collect minimal data, use Stripe for secure payments, and never sell your information. You can delete your account anytime.
1. Introduction
Welcome to GoSpinny ("we," "our," or "us"). This Privacy Policy explains how Starbitech collects, uses, discloses, and safeguards your information when you use our website gospinny.com and our services.
By using GoSpinny, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name (if provided), and password (encrypted)
- Payment Information: Processed securely by Stripe. We do NOT store credit card details on our servers
- Wheel Data: Items you add to wheels, settings, and spin history (stored locally in your browser or on our servers if you use cloud save feature)
- Communications: Messages sent through our contact form, support emails, or feedback
2.2 Automatically Collected Information
- Usage Data: Pages visited, features used, time spent, click patterns
- Device Information: Browser type, device type, operating system, IP address
- Cookies: Session cookies, preference cookies, analytics cookies (see Cookie Policy below)
- Analytics Data: Collected via Google Analytics to understand user behavior and improve our service
2.3 Information We Do NOT Collect
- We do NOT collect or store credit card information (handled by Stripe)
- We do NOT track your browsing activity outside of GoSpinny
- We do NOT sell or rent your personal information to third parties
3. How We Use Your Information
We use collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve GoSpinny features
- Account Management: To create and manage your account, process subscriptions
- Payment Processing: To process payments via Stripe and manage billing
- Communication: To send service updates, respond to inquiries, and provide customer support
- Analytics: To understand usage patterns and improve user experience
- Security: To detect, prevent, and address fraud, abuse, and security issues
- Legal Compliance: To comply with legal obligations and protect our rights
- Marketing: To send promotional emails (you can opt-out anytime)
4. Data Storage and Security
4.1 Where We Store Data
- Browser Storage: Free users' wheel data is stored locally in browser localStorage
- Cloud Storage: Premium users' data is stored on secure servers (Cloudflare/AWS)
- Payment Data: All payment information is stored and processed by Stripe (PCI-DSS compliant)
4.2 Security Measures
- HTTPS encryption for all data transmission
- Password hashing and encryption
- Regular security audits and updates
- Limited access to personal data (employee access restricted)
- Secure payment processing via Stripe
4.3 Data Retention
- Account data: Retained while account is active, deleted within 30 days of account deletion
- Payment records: Retained for 7 years for tax and legal compliance
- Analytics data: Aggregated and anonymized, retained indefinitely
5. Third-Party Services
We use the following third-party services that may collect information:
5.1 Stripe (Payment Processing)
- Purpose: Secure payment processing and subscription management
- Data Shared: Email, payment information (handled entirely by Stripe)
- Privacy Policy: stripe.com/privacy
5.2 Google Analytics
- Purpose: Website analytics and usage statistics
- Data Shared: Anonymous usage data, IP address (anonymized)
- Privacy Policy: Google Privacy Policy
5.3 Google AdSense (Free Users)
- Purpose: Display advertisements to free users
- Data Shared: Cookie data for ad personalization
- Privacy Policy: Google Privacy Policy
5.4 Cloudflare (Hosting & CDN)
- Purpose: Website hosting, performance, and security
- Data Shared: IP address, request logs
- Privacy Policy: Cloudflare Privacy
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
Essential Cookies
- Required for website functionality (login, preferences)
- Cannot be disabled
Analytics Cookies
- Google Analytics cookies to understand usage
- Can be disabled via browser settings
Advertising Cookies (Free Users)
- Google AdSense cookies for personalized ads
- Can be disabled (ads will still show, but less relevant)
Cookie Management: You can control cookies through your browser settings. Note that disabling cookies may limit functionality.
7. Your Privacy Rights
7.1 Access and Portability
- Request a copy of your personal data
- Download your wheel configurations
- Export your data in machine-readable format
7.2 Correction and Update
- Update your account information anytime
- Correct inaccurate data
7.3 Deletion
- Delete your account and associated data
- Request deletion via contact form
- Data deleted within 30 days (except legally required records)
7.4 Opt-Out
- Unsubscribe from marketing emails (link in every email)
- Disable analytics cookies via browser
- Opt-out of personalized ads via Google settings
7.5 GDPR Rights (EU Users)
If you are in the European Economic Area (EEA), you have additional rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
7.6 CCPA Rights (California Users)
If you are a California resident, you have rights under CCPA:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to say no to the sale of personal information
- Right to access your personal information
- Right to equal service and price
8. Children's Privacy
GoSpinny is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. By using GoSpinny, you consent to such transfer.
We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses approved by the European Commission
- Privacy Shield certification (where applicable)
- Encryption and security measures
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be notified via email or prominent notice on our website.
Your continued use of GoSpinny after changes constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Starbitech
Email: starbiztech@gmail.com
Contact Form: gospinny.com/contact
We will respond to all requests within 30 days.
12. Legal Basis for Processing (GDPR)
For users in the EEA, we process personal data based on:
- Consent: You have given clear consent for specific purposes
- Contract: Processing is necessary for our contract with you (providing service)
- Legal Obligation: Processing is required by law
- Legitimate Interests: Processing is in our legitimate interests (improving service, security)
Summary: We collect minimal data, protect it with industry-standard security, never sell it, and give you full control over your information. Questions? Contact us.